Welcome to Medipills Pharma. By using our website, portal, or services, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Use

  • Using our portal to purchase medicines or services is completely at your discretion.
  • We act solely as a supplier/exporter. We do not provide medical advice or prescriptions.
  • Customers are advised to consult a qualified doctor before purchasing or consuming any medicines.

2. Medical Disclaimer

  • We do not guarantee that medicines purchased from our portal will cure or treat any medical condition.
  • The effectiveness of products varies depending on the patient’s health, condition, and medical history.
  • We cannot be held liable for undesired or unexpected results after consumption of medicines purchased from us.

3. Product Information

  • All product descriptions, images, and details are for reference purposes only.
  • Packaging and appearance may vary depending on the manufacturer’s latest batch.
  • Dosages, strengths, and usage instructions must be confirmed with a licensed healthcare professional before use.

4. Pricing Policy

  • Prices displayed on our portal are subject to change based on offers, discounts, market fluctuations, and manufacturer pricing.
  • We reserve the right to update or modify prices without prior notice, while ensuring prices remain within Maximum Retail Price (MRP) limits.
  • All discounts and offers are management’s discretion only and cannot be negotiated.

5. Payment & Security

  • We accept multiple secure payment options such as:
    Bank Transfer, Credit/Debit Cards, PayPal, UPI, Cryptocurrency (on request).
  • Your personal and payment details are stored securely and are not shared or sold to third parties.
  • Sensitive payment details are not retained after transaction completion.

6. Order & Cancellation Policy

  • We reserve the right to accept or cancel any order in case of internal emergencies, stock unavailability, or legal restrictions.
  • Customers may cancel orders within 7 days of delivery, provided the product is unused, sealed, and in original packaging.
  • Refunds or replacements will not be processed for tampered, opened, or used products.

7. Shipping & Delivery

  • Our logistics team ensures safe and timely delivery of all shipments.
  • Orders may face delays due to unforeseen events such as weather, customs clearance, strikes, or logistic disruptions.
  • If delivery fails due to incorrect address, consignee untraceable, or non-availability, the order will be returned, and the customer will bear reshipping costs.

8. Customs & Import Duties

  • International shipments may be subject to customs checks, duties, or restrictions.
  • Any customs-related charges or delays are the responsibility of the customer.
  • We are not liable for shipments withheld or delayed by local authorities.

9. Data Privacy

  • Customer information such as name, email, contact number, and shipping address is kept confidential.
  • We follow strict data protection measures and use secure servers to prevent unauthorized access.
  • By providing your email, you agree to receive updates on new arrivals, offers, and discounts (optional).

10. Limitation of Liability

  • We are not liable for:
    • Ineffectiveness of medicines.
    • Misuse, overuse, or incorrect dosage by the customer.
    • Losses due to customs or shipping delays.
  • Customers must use medicines only as prescribed by a licensed medical professional.